Frequently Asked Questions
No, Frontline Manufacturing Inc. does not lock customer, no contracts. Cancel your order(s) at any time.
Frontline Manufacturing Inc. prides itself on going above and beyond for our customers. In the rare case that your order is unexpectedly damaged in transit or shipping, we will replace your entire order and ship it to you immediately.
Frontline Manufacturing Inc. makes a continued effort to customize all shipped products to your exact specifications. We have an internal design process that allows us to customize any plastic to fit your needs. Contact us for more details before you place an order.
Yes, we have multiple production lines and can produce multiple product types at once; your decision to diversify your order may affect your delivery time. Please ensure that you are detailed and specific with your product needs upon placing your order.
Yes, we offer free samples to first-time customers. For our ready-made products, we send out 10-15 samples for customers to test. Custom orders are more complicated, but we will do our best to replicate your desired design.
Always test your chosen onpack attachment directly on the specific bottles you are using for your promotion. We are not responsible for breakage resulting from inappropriate applications. Always instruct your assembly personnel to check each attachment during the assembly process.
We can accommodate your order sizes, big or small, accommodating various-sized production runs and specific use cases. We do, however, require a 1,000 minimum order.
Returns are accepted on catalog products within 30 days of shipment. An authorization number must be assigned to all returns. Credit will not be issued for unauthorized returns. A restocking charge equal to 25 percent of all materials and services invoiced and all freight charges will apply to returns.
Providing Onpack for the Largest Manufacturing Alcohol Brands: